Internet

Customer feedback in this category is thin. None of the companies has a written summary of what customers say, and each rating rests on very few votes, so everything below is a weak signal.

The ratings are mixed. Facebook has the highest score at 5, but from a single vote. Groupon sits in the middle at 3, also from one vote. At the low end, ebay has 1.5 from six votes and Amazon has 1.8 from five votes, the most votes in the group and so the most telling. Google has 1 from a single vote.

In short, ebay and Amazon stand out for the worse, and their scores are backed by more raters than the others. Treat the high and low scores with one vote as anecdotes rather than a verdict.

Groupon is the main turnaround story in the category. Recent coverage points to stronger financial results and a shift from daily deals toward experiences and subscriptions. Headlines also show it relaunching LivingSocial as an agent-first marketplace, and a court enforcing its venue selection clause in a consumer-protection lawsuit.

Amazon continues to invest heavily in AI, with visual search, AI dubbing for Prime Video and new cloud tools. One headline notes its shares fell as AI spending overshadowed its fastest cloud growth in five years. It has also started drone deliveries in part of the Boise area, and its CEO has called rival shopping agents 'not great'.

eBay is in a tougher spot. It is cutting about 9% of its workforce in its second round of layoffs this year, even though one headline reports sales rising on collectibles and live shopping. It has also restricted some radio equipment listings, and counterfeits and safety concerns have been part of its recent coverage.

Facebook, under Meta, faces heavy scrutiny. Headlines mention a large fine in New Mexico, a mental health lawsuit and a Marketplace scam that uses people's names and numbers. For shoppers, the Marketplace scam is a reminder to be careful with personal details when buying and selling.

Google is pushing AI further into search, work tools and advertising, including a new Gemini agent. At the same time it faces antitrust pressure and a headline about a big drop in its market value tied to AI competition. A US lawsuit over a former employee's return from military leave also appears in the news.