台灣銀行
Taiwan's largest state-owned commercial bank
More about 台灣銀行 >>Bank of Taiwan (臺灣銀行) is a state-owned commercial bank headquartered in Taipei, Taiwan. Established in 1946, it serves as Taiwan's central bank and is the largest bank in the country. The bank offers a wide range of financial services including deposits, loans, foreign exchange, and investment products for both individual and corporate customers.
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No. 120, Sec. 1, Chongqing S. Rd., Zhongzheng District, Taipei City 100, Taiwan
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Tip #26 Tip for a better service
Use multiple communication channels
Exploring different customer service channels can significantly improve your chances of resolution, as each platform offers unique advantages. Phone support provides immediate human connection and real-time problem solving, while email creates a documented exchange and gives representatives time to research complex issues thoroughly. Social media customer service often receives priority attention due to its public nature, and chat support combines the convenience of written communication with near-instant responses. If your initial customer service contact through one channel proves unsuccessful, switching to another might connect you with representatives who have different training, authority levels, or problem-solving approaches. Some companies even maintain specialized customer service teams for different communication channels, each with varying resources and resolution capabilities.