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Caf.fr
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Supporting families and individuals with social benefits

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Caf.fr is the official website of the French Family Allowance Funds (Caisses d'Allocations Familiales), a network of public agencies that provide financial assistance and social services to families and individuals in France. It offers information on benefits, online services for managing accounts, and tools for calculating entitlements.

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Caf.fr | Latest News

Everything that new with Caf.fr

How France’s ‘back to school’ grant works and the amounts for 2025 - The Connexion

19-08-2025

Alstom appeals selection of CAF to renew Belgium's train fleet again, despite national operator's decision to continue process - The Corner .eu

26-08-2025

Mali club hope motorbikes can help drive for CAF Cup glory - RFI

13-08-2025

TotalEnergies CAF U-17 Africa Cup of Nations | COSAFA Qualifier in Numbers - COSAFA

15-08-2025

Allocation de rentrée scolaire 2025: when will the first payment be made? - Sortir à Paris

26-08-2025

Kenya Pushes CAF Over Controversial the African Nations Championship Quarterfinal Loss - OneFootball

25-08-2025

Regulations for the CAF Women’s Champions League | COSAFA Qualifiers - COSAFA

07-08-2025

Allocation de rentrée scolaire : 16,3 millions d’euros versés à près de 24 000 familles dans les Pyrénées-Atlantiques - La République des Pyrénées

18-08-2025

La CAF procèdera au tirage au sort préliminaire des compétitions interclubs CAF TotalEnergies à Dar es Salaam - cafonline.com

05-08-2025

CAF Women’s Champions League | COSAFA Qualifier and Under-17 Africa Cup of Nations | COSAFA Qualifier draws on Tuesday - COSAFA

04-08-2025

2024 African Nations Championship : CAF Unveils Technical Study Group - Cameroon-Tribune

05-08-2025

Draws concluded for CWCL and U17 AFCON COSAFA Qualifiers - COSAFA

05-08-2025

Quand sera versée l’allocation de rentrée scolaire et combien allez-vous toucher ? - La République des Pyrénées

14-08-2025

How to watch the CAF Women’s Champions League | COSAFA Qualifiers! - COSAFA

21-08-2025

Free entrance to CAF Women’s Champions League | COSAFA Qualifiers - COSAFA

21-08-2025

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Tip #25 Tip for a better service

Request escalation when appropriate

When your issue remains unresolved despite a customer service representative's best efforts, politely requesting to speak with a supervisor can be an effective strategy. Begin by acknowledging the current representative's assistance before explaining that your situation might require additional authority or expertise. Phrases like "I appreciate your help with this, but given the complexity of my situation, would it be possible to speak with a manager?" maintain goodwill while advancing your case. Senior customer service personnel typically have greater flexibility regarding policy exceptions, compensation offers, or specialized knowledge that can unlock solutions unavailable at the front-line level. Escalation should be viewed not as a complaint about the initial representative but as a necessary step when your particular circumstance requires additional resources.