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More about ING >>ING Belgium is a leading bank and financial services provider, offering retail and wholesale banking services to individuals, businesses, and institutions. As part of the global ING Group, it provides a wide range of products including savings, payments, investments, loans, and mortgages, with a focus on digital innovation and sustainable finance.
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ING | Latest News
Everything that new with ING
Poland fines ING Bank Śląski 18.4m zloty over data privacy violations - Notes From Poland
27-08-2025
ING backs new defence bank for Europe - ING.com
07-08-2025
ING bank probed for role in Didier Reynders money laundering case - Euronews.com
20-08-2025
ING Americas Expands its Transaction Services Team to Support Growth of its Transaction Services business in the U.S. - PR Newswire
06-08-2025
JP Morgan, Commerzbank and ING to Back European Defense Bank - Bloomberg.com
07-08-2025
Earthbound: God as Be-ing - Good Faith Media
05-08-2025
"ACE-ing" Opportunity: Alice Boucher Embraces Model for Student Success - Lafayette Parish School System
19-08-2025
Tsai Ing-wen | Biography & Facts - Britannica
27-08-2025
ING Groep Second Quarter 2025 Earnings: Beats Expectations - Yahoo Finance
02-08-2025
CHANCELL-ING: Forging a Fire-Safe Future Together - UC Davis
04-08-2025
ING Americas strategist weighs in on weak dollar, Treasury yields - InvestmentNews
19-08-2025
Bee-ing better: New law lets Montana beekeepers own more hives - Daily Montanan
19-08-2025
PNC Financial Services Group Inc. Purchases 13,304 Shares of ING Group, N.V. (NYSE:ING) - MarketBeat
13-08-2025
Training is everything in AI banking, says ING's Marnix van Stiphout - Tech Monitor
12-08-2025
ING Monthly: Move over, tariffs. Power Play is the new game in town - ING Think
06-08-2025
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Tip #25 Tip for a better service
Request escalation when appropriate
When your issue remains unresolved despite a customer service representative's best efforts, politely requesting to speak with a supervisor can be an effective strategy. Begin by acknowledging the current representative's assistance before explaining that your situation might require additional authority or expertise. Phrases like "I appreciate your help with this, but given the complexity of my situation, would it be possible to speak with a manager?" maintain goodwill while advancing your case. Senior customer service personnel typically have greater flexibility regarding policy exceptions, compensation offers, or specialized knowledge that can unlock solutions unavailable at the front-line level. Escalation should be viewed not as a complaint about the initial representative but as a necessary step when your particular circumstance requires additional resources.